Wireless Consumers

At Prime Communications retail stores, guests truly come first.

Guests immediately notice a clean, attractive environment that is indistinguishable from a corporate-owned store.

All guests receive a friendly greeting and full-service assistance from a professionally trained Wireless Solutions Specialist.

The guest experience at a Prime Communications retail outlet also includes:

• Knowledgeable help with wireless products and services
• Handset tutorials and voicemail setup
• Convenient payment policies—checks and credit cards accepted
• A courteous "thank you" card after the first purchase
• A clear explanation of charges on the first bill
• Ability to return phones through a "buyer remorse program"
• A loaner phone when a handset is being repaired
• Fast, accurate repairs that return damaged handsets to their original condition
• A "no questions asked" refund policy for defective merchandise